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DraftKings Privacy Policy

At DraftKings, we are committed to protecting your personal information and being transparent about how we collect, use, and share your data. This Privacy Policy applies to all users of our platforms, including the DraftKings online casino, DraftKings Sportsbook, Daily Fantasy Sports, and all related services accessible via our website at draftkings.com, casino.draftkings.com, and our mobile applications. By using any of our services, you acknowledge that you have read and understood this policy. We encourage you to review it carefully before using our platforms.

Who We Are

DraftKings Inc. is the operator of all services described in this Privacy Policy. We are headquartered at 222 Berkeley Street, Boston, MA 02116, USA, and publicly traded on the Nasdaq exchange under the ticker symbol DKNG. Founded in 2012, we have grown to operate across multiple regulated US states and in Ontario, Canada, offering the DraftKings casino app, sportsbook, and daily fantasy sports under applicable licenses in each jurisdiction.

Our DraftKings casino is licensed and regulated per state, including by the New Jersey Division of Gaming Enforcement, the Pennsylvania Gaming Control Board (License No. 117645), the Michigan Gaming Control Board, the Connecticut Department of Consumer Protection, and the West Virginia Lottery (SWP-003). In Ontario, we operate under a license from the Alcohol and Gaming Commission of Ontario (AGCO) in agreement with iGaming Ontario. We are committed to operating fully within the legal frameworks of every jurisdiction in which we offer our services.

Information We Collect

When you register for a DraftKings account or use any of our platforms, we may collect the following categories of personal information:

  • Your full name, date of birth, and government-issued ID for identity verification
  • Your email address, phone number, and mailing address
  • Login credentials, including your username and password for DraftKings login
  • Financial data, including deposit and withdrawal details and transaction history
  • Geolocation data, which we use to confirm you are physically present in an eligible jurisdiction when accessing our casino or sportsbook
  • Device information, including your IP address, browser type, and app version when using the DraftKings app
  • Gaming and betting activity, including wagers placed, games played, and promotional offers you engage with
  • Communications you send us through our Help Center or in-app ticketing system

How We Use Your Information

Here at DraftKings, we use the information we collect for the following purposes:

  • To create and manage your account and verify your identity as required by applicable gaming regulations
  • To process deposits and withdrawals through your selected payment methods
  • To provide you with access to the DraftKings online casino, sportsbook, and fantasy sports products
  • To deliver personalized promotions, including your DraftKings casino bonus, sign up offers, and Dynasty Rewards tier benefits
  • To enforce our responsible gaming policies, including age verification (21+ in most jurisdictions; 19+ in Ontario)
  • To comply with our legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements
  • To detect and prevent fraud, cheating, or abuse of our promotional offers
  • To improve our services, including app performance and the overall DraftKings casino experience
  • To send you transactional and marketing communications, subject to your preferences

Legal Basis for Processing

We process your personal data on the following legal grounds: performance of our contract with you (operating your account and delivering our services); compliance with legal obligations (regulatory reporting, KYC and AML requirements); our legitimate business interests (fraud prevention, security, service improvement); and, where applicable, your explicit consent (marketing communications). You may withdraw consent for marketing at any time by updating your preferences in the app or contacting our Help Center.

Sharing Your Information

We do not sell your personal data. However, in operating our DraftKings platform, we may share your information with:

  • Payment processors and financial institutions to facilitate transactions
  • Identity verification and geolocation service providers to confirm your eligibility
  • Game providers and casino partners who supply content available on our platform
  • Regulatory and law enforcement authorities where required by law
  • Our affiliated entities, including Golden Nugget Online Gaming, where permitted
  • Analytics and marketing technology providers who help us improve your experience

All third parties we work with are required to maintain appropriate data security standards and to process your information only as instructed by us or as required by law.

Cookies and Tracking Technologies

Our DraftKings website and apps use cookies, pixels, and similar tracking technologies to enhance your experience, analyze usage, and serve relevant promotional content. These technologies help us understand how you interact with our platforms, including whether you accessed us using a draftkings promo code or a specific promotional link. You can manage your cookie preferences through your browser settings or our in-app privacy controls, though disabling certain cookies may limit the functionality of our services.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate data
  • The right to request deletion of your data, subject to our legal retention obligations
  • The right to opt out of marketing communications at any time
  • The right to restrict or object to certain types of processing
  • The right to data portability where technically feasible

To exercise any of these rights, please contact us through our Help Center at support.draftkings.com. We will respond to all verified requests within the timeframes required by applicable law.

Data Retention

We retain your personal data for as long as your account remains active and for such additional periods as required by applicable gaming regulations, tax laws, and our legal obligations. When your data is no longer needed, we securely delete or anonymize it in accordance with our internal data retention policies.

Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our DraftKings platforms use encryption, two-factor authentication, and continuous security monitoring to keep your data safe. However, no system is entirely free of risk, and we encourage you to use a strong, unique password for your account and to enable all available security features.

International Transfers

Our primary operations are based in the United States, with additional offices in Hoboken, NJ, and London, UK. If you are accessing our services from outside the US, including as a player using DraftKings Canada or the DraftKings casino app in Ontario, your data may be transferred to and processed in the United States. We take appropriate steps to ensure that such transfers comply with applicable data protection laws and that your information remains protected.

Responsible Gaming and Data

We use your account data to support our responsible gaming obligations. This includes monitoring activity for signs of problem gambling, enforcing self-exclusion requests, and sharing data with responsible gaming organizations where required by our licenses. If you need support, you can contact the responsible gaming helpline at 1-800-GAMBLER or reach our team through the Help Center.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you through the DraftKings app or by email. Your continued use of our services after the effective date of any update constitutes your acceptance of the revised policy. We encourage you to check this page regularly for the most current information.

Contact Us

If you have any questions about this Privacy Policy or about how we handle your personal information, please contact us through our Help Center at support.draftkings.com. Our support team is available in English and Spanish and can be reached via live chat and in-app ticketing. For written correspondence, you may also write to us at DraftKings Inc., 222 Berkeley Street, Boston, MA 02116, USA.

Content updated: July 21, 2026